Volunteer Coordinator Job Description

Look Good…Feel Better (LGFB) Volunteer Coordinator*

The Look Good…Feel Better Program
Look Good...Feel Better (LGFB) is a free program that teaches women in active cancer treatment ways to deal with the appearance-related side effects of treatment.  

Volunteer Coordinator Term Duration:  One-year commitment (minimum)

Position Summary:  American Cancer Society-appointed position in the LGFB program as a lead volunteer in an assigned area of the state.

Responsibilities:

• Coordinates the LGFB program at the area level in cooperation with the American Cancer Society (ACS) area staff partner responsible for LGFB, LGFB Area Trainer, and the ACS Stephanie H. Lane Cancer Resource Network (SHLCRN or Network).
• In conjunction with the ACS Area staff, develops and executes goals and objectives of the LGFB program in the respective area.
• Works with local hospitals, cancer care centers, and other appropriate venues to organize LGFB group programs, serving as the primary source of information to the facilities about the LGFB program.
• Works with SHLCRN Patient Support and Training Manager and LGFB Area Trainer to plan Certification classes, Update programs, and Information classes to ensure and promote volunteer education and participation.
• Coordinates trained volunteers to lead LGFB sessions.
• Administers the LGFB volunteer recognition and award program and helps to ensure that volunteer activities are reported.
• Maintains an up-to-date LGFB group program schedule.
• Works at the local level to raise awareness of LGFB program with patients and new volunteers, as well as educates medical professionals and hospital sites.
• Assists with LGFB program promotion with local media.
• Communicates and disseminates program information to all LGFB cosmetology volunteer teams
• in the area.
• Participates in annual LGFB program planning process with local ACS and Network staff.

Qualifications:

• Willingness to dedicate the necessary time and effort to support the LGFB program.  Willingness to commit time to be trained in all aspects of LGFB and the American Cancer Society.
• Knowledge of (or willingness to learn) all program objectives, commitment of the three partners (ACS, Personal Care Products Council Foundation, and the Professional Beauty Association | National Cosmetology Association (PBA|NCA), the partners’ agreement, and program’s guidelines and policies. Ability to educate others about same.
• A willingness and ability to serve as a LGFB area spokesperson.          

LGFB Working Relationships:

• Develops strong working relationships in order to work cooperatively and effectively with the ACS staff partner responsible for LGFB, Network staff and the LGFB Area Trainer.
• Recognition of the LGFB partnership among ACS, Personal Care Products Council Foundation, and PBA|NCA, and its unique working relationship.
• Reports to the ACS staff partner responsible for LGFB.

*LGFB Volunteer Coordinator role/responsibilities may be fulfilled by the LGFB Area Trainer

Volunteer Cosmetologist Esthetician Job Description

Look Good…Feel Better (LGFB) Volunteer Cosmetologist / Esthetician

The Look Good…Feel Better Program
Look Good...Feel Better (LGFB) is a free program that teaches women in active cancer treatment ways to deal with the appearance-related side effects of treatment.  

Volunteer Term Duration:  One-year commitment (minimum)

Position Summary:    
Certified volunteer cosmetologist that provides a workshop which includes a 12-step skin care and make-up program; instruction on options relating to hair loss, including wigs, turbans and scarves; and nail care.

Responsibilities:

• Complete Look Good…Feel Better Certification Training.
• Commit to volunteering a certain number of hours each month/quarter/year (depending upon local program activity) for LGFB group and/or one-on-one programs.
• Participate as part of a LGFB volunteer team to support local LGFB program.
• Abide by the LGFB Guiding Principles and program format.
• After first year of certification, must complete a two-hour LGFB Update Class every two years, conducted by the American Cancer Society Stephanie H. Lane Cancer Resource Network Training Team and the Area Trainer.

Qualifications:

• Must be licensed in California.

LGFB Working Relationships:

• Develops working relationship with the ACS Unit/Area Trainer (volunteer).
• Has a direct reporting relationship with the ACS Unit/Area (staff) and the LGFB Unit/Area Coordinator (volunteer).

Site Coordinator Job Description

Look Good…Feel Better (LGFB) Hospital/Site Coordinator

The Look Good…Feel Better Program
Look Good...Feel Better (LGFB) is a free program that teaches women in active cancer treatment ways to deal with the appearance-related side effects of treatment.  

Term Duration:  One-year commitment (minimum)

Position Summary:    
The LGFB Hospital/Site Coordinator may be a hospital staff person or a volunteer at the hospital or site that oversees LGFB operations at the host facility.

Responsibilities:

• Oversee LGFB activities at the host facility.
• Serve as liaison with the American Cancer Society (ACS) to schedule LGFB programs or other activities.
• Is responsible for educating medical and hospital staff about LGFB to encourage patient referrals.
• Recruit patients to attend LGFB and promotes the program within the facility.
• Reserve and sets up a room with TV/VCR for the LGFB program.
• Provide disposable supplies (cotton balls, Q-tips, tissues, etc.). This is negotiated between ACS and facility.
• Provide auxiliary volunteers as needed, such as volunteers to meet and greet patients
• Assist with tracking and storage of cosmetic kits as negotiated between ACS staff and facility.

Qualifications:

• Willingness to dedicate the necessary time and effort to support the LGFB program.
• Planning, project management, and communication skills to coordinate LGFB activities at the site.

LGFB Working Relationships:

• Develop working relationship with the ACS Unit/Area (staff), the LGFB Unit/Area Coordinator (volunteer), and the ACS Stephanie H. Lane Cancer Resource Network

General Volunteer Job Description

Look Good…Feel Better (LGFB) General Program Volunteer

The Look Good…Feel Better Program
Look Good...Feel Better (LGFB) is a free program that teaches women in active cancer treatment ways to deal with the appearance-related side effects of treatment.  

General Program Volunteer Term Duration:  One-year commitment (minimum)

Position Summary:  Assists LGFB Volunteer Cosmetologist / Esthetician with administrative details and logistics during group sessions without actually having contact with patient’s hair or skin.  

Responsibilities:

• Help with LGFB group programs to set up room, greet patients, bring program supplies, help patients sort out cosmetic kits, etc.
• Help with local LGFB promotion
• Place reminder calls to patients registered for group programs
• Help schedule volunteer teams for group programs.

Qualifications:

• Willingness to dedicate the necessary time and effort each month to support the LGFB group program.

LGFB Working Relationships:

• Develops working relationship with the American Cancer Society Unit/Area (staff), LGFB Unit/Area Coordinator (volunteer), and Cosmetologists (volunteer).
• Receives ongoing training, coaching and support by American Cancer Society staff and/or volunteers